How hotel app helps with reopening hotel after Covid-19?
Our hotel app allows guest to talk with the front desk, order services and find information about the hotel online. This will allow your staff to follow the strictest social distancing rules.
How many rooms do I need?
It makes sense to keep this the same as the actual number of rooms in your property. Each room allows you to handle one check-in at any given time. Therefore if you choose to have less rooms in GuestBell than in reality, not all of your guests will enjoy GuestBell features.
My property will be closed for a while, but I don't want to delete it from GuestBell. What should I do?
You can hibernate your plan. Just navigate to your dashboard, find plans in the sidebar and click on the 3 dots in the top right corner. Choose hibernate plan and read the information there carefully.
Can you help me setup my property after choosing plan?
Working with GuestBell is extremely simple. We designed and tested every page to make sure it's easy to work with. There's also a number of tooltips, videos and an interactive walkthrough to help you out. If you still encounter a problem, just send us a message and we'll be happy to help.
Are the features of the free version limited?
No. You get all advanced features for 35 days. The features are exactly the same as in the paid version. Bear in mind that paying customers enjoy priority support though.
How can I change my plan?
It's very simple to change your plan. Just navigate to your dashboard, find plans in the sidebar and click on Modify plan button. You can do it as many times as you need.
How often do I pay for GuestBell?
You can choose if you want to pay monthly or annually. Paying annually is a great option as it gives you 2 months for free.
I need a bigger plan?
Feel free to contact us if your requirements for rooms surpass what we offer here. We'll be more than happy to adjust your plan.
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