Using Guest Experience Solution in Small Hotel
- Veronica Brazdil
- Guest Experience, Technology, Tips
- December 27, 2022
Small hotels and B&Bs have unique challenges when it comes to providing exceptional guest experiences. Limited resources and a focus on cost-effectiveness make it difficult to keep up with the expectations of modern travelers. Fortunately, technology has stepped in to provide a solution. Introducing GuestBell, the comprehensive guest experience solution designed specifically for small hotels and B&Bs.
Say goodbye to paper brochures
One of the main features of GuestBell is the Welcome Hotel Page. This page serves as an introduction to your hotel and provides an opportunity to inform guests about your property’s house rules, promotions, and activities. This feature can help set the tone for a positive and memorable stay, while also reducing the workload of staff.
Room Phones belong to the past
Another standout feature of GuestBell is the use of online chat as a communication tool instead of traditional room phones or third-party messaging platforms. This provides guests with a convenient and efficient way to communicate with hotel staff and allows for all conversations to be filtered and managed through a single platform. This not only saves time and money but also ensures a seamless and consistent communication experience for guests.
Promote your service in a modern way
Lastly, GuestBell offers a unique opportunity for small hotels and B&Bs to increase their revenue. By selling services and amenities directly to guests through the platform, small hotels can easily offer a wider range of options and generate extra income. From restaurant reservations and spa appointments to local tours and activities, GuestBell makes it easy for guests to discover and purchase additional services.
GuestBell is a game-changer for small hotels and B&Bs. With its focus on improving the guest experience and boosting revenue, it is a must-have solution for any small hotel looking to stay competitive in today’s market. Whether you’re a seasoned hotelier or just starting out, GuestBell is the perfect tool for elevating your guest experience and growing your business.